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Help Center

FAQ

Payment

How can I pay?

Do you ship COD? (Cash on delivery)

I want to cancel my order.

Why it declined my payment? (I paid by credit cards)

Why still I cannot pay for my order?

Taxes & Duties:

Shipping & Tracking

Do you ship worldwide?

How long will it take to receive my order?

May I get a tracking number?

Will you email me when my order is shipped out?

Where is my order?

Why it’s taking so long?

Do you ship to my country…?

Why I haven’t got any confirmation from my order?

What happens if I type in the wrong address?